Foire aux questions Archive

18/11/2022 - Foire aux questions

How can you subscribe to our data intelligence services?

You must be connected to our Ci5 services to subscribe to the proposed solutions. You can contact our support department for more information: assistance@gyptis.fr.

18/11/2022 - Foire aux questions

What are the solutions offered by MGI in the context of data intelligence?

The solutions are: Da5, Channel 5, MGI Connect.

18/11/2022 - Foire aux questions

How many professions can be linked in a PCS?

It depends on the PCS. Ci5 is the most complete PCS available on the market and links 15 different professions (private and public) in transport and logistics.

18/11/2022 - Foire aux questions

What are the steps in setting up a PCS?

Our expertise in logistics, business and IT allows us to make a comprehensive assessment of your logistics processes and to propose areas of improvement for increased productivity of operators and…

18/11/2022 - Foire aux questions

What is process automation?

A type of business process automation that enables human IT actions to be replicated.

18/11/2022 - Foire aux questions

If I want to receive the bulk service at my port, is there an additional charge?

No, the service is included in the Ci5 offer.

18/11/2022 - Foire aux questions

How can I manage bulk goods in Ci5?

The users of this service have an interface that allows them to manage operations for these types of goods for both import and export.

18/11/2022 - Foire aux questions

Can the training be paid for by our collecting body?

Yes, the training service is Qualiopi certified and costs can therefore be covered.

18/11/2022 - Foire aux questions

Where are training courses held and where can they be held?

The training courses can take place in person at MGI's offices, via the Microsoft Teams application or on site.

18/11/2022 - Foire aux questions

How long are the training courses offered by MGI?

MGI training courses take place over one day or half a day depending on the course.

18/11/2022 - Foire aux questions

What are the fees for the training courses that MGI offers?

To obtain a quotation adapted to your needs, please contact the training department: formation@gyptis.fr

18/11/2022 - Foire aux questions

What are the different training courses that MGI offers?

MGI offers training courses adapted to your profession (agents, freight forwarders, handlers, loaders, hauliers and administration). For more information, please contact the training department: formation@gyptis.fr

18/11/2022 - Foire aux questions

What is the purpose of the MGI PN-TS service?

MGI PN-TS helps operators as well as competent authorities to follow the evolution of the status of goods at a temporary storage facility (TSI).

18/11/2022 - Foire aux questions

Can I change or cancel temporary storage declarations early or after the goods have arrived?

The objective is to make the temporary storage declaration upon presentation of the goods so that the customs clearance can be carried out. It is therefore possible to modify or…

18/11/2022 - Foire aux questions

I am a declarant. Do I have the authorisation to clear the goods if the pre-clearance formalities have not been completed?

Yes, but the declaration cannot be validated until the pre-clearance operations are completed and authorised.

18/11/2022 - Foire aux questions

My company has several agencies, is it possible as a “Group” to obtain a global offer for all the ports that I work in?

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18/11/2022 - Foire aux questions

Does MGI use secure protocols for its EDI exchanges?

MGI is ISO 27001 certified and its protocols are fully secure.

18/11/2022 - Foire aux questions

Can we implement EDI interfaces at all ports where Ci5 is present?

Yes, this is possible and it is already happening.

08/11/2022 - Foire aux questions

I have a problem with Ci5. Who should I contact?

If you have any problems using Ci5, contact user support at assistance@gyptis.fr or on +33 (0)4 44 88 00 15.

08/11/2022 - Foire aux questions

In which port communities can Ci5 handle stuffing and unstuffing ?

Ci5 users can take advantage of the stuffing/unstuffing service in Dunkirk, Noumea, Papeete, Fort-de-france, French Guyana and Mayotte.

08/11/2022 - Foire aux questions

I only do Stuffing and unstuffing. Can Ci5 meet my needs?

Ci5 has devised its stuffing and unstuffing services so they work independently. Port operators can use either or both of the functions. If you would like to know how the…

08/11/2022 - Foire aux questions

Is it possible to send my stuffing/unstuffing lists to Ci5 via EDI?

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08/11/2022 - Foire aux questions

Do I need a special installation or a special configuration to benefit from the service?

To benefit from the stuffing/unstuffing service, you must be a Ci5 user. If you are not yet a Ci5 customer and you wish to benefit from LOREM IPSUM

08/11/2022 - Foire aux questions

How can I optimise my operational performance (barge/train load) with Inland5?

Inland5 allows users to track the status of goods once the manifest is integrated into Ci5. By having visibility of the status of goods, carriers can anticipate which goods will…