Client case
New Caledonia.
GIPANC (Port and Airport IT Management of New Caledonia)

Objective achieved thanks to MGI
In 2013, the Port of Noumea took a major step in its modernization with the deployment of the Port Community System AP+, operated by MGI. The goal: to structure the port community, streamline exchanges between stakeholders, and secure all logistics processes.
This strategic project led to the creation of GIPANC, a local entity dedicated to managing the Port Community System (PCS), with remote technical support from MGI in Marseille. The alliance of industry expertise, personalized support, and local skill development enabled the port ecosystem to unite around a common, efficient, and scalable tool.
Structuring the New Caledonian port community with AP+
Client needs
- Modernize port area procedures
- Unite and structure the community around a reference system
Solution
- The Port Community System (PCS) AP+ in 2013
Port of Noumea
- Traffic types: container, bulk, household goods
- PCS users: shipping agents, freight forwarders, groupers/degroupers, stevedores, road carriers, port authority, customs.
Custom digitalization and local support for the port of Noumea
Challenges
- Create an entity responsible for AP+ commercialization and management: GIPANC
- Advise on the creation of the company responsible for AP+ commercialization and management in Noumea
- Identify a local provider to host the system. Management and maintenance are done remotely by MGI from Marseille
- Support stakeholders through change management, training, phone assistance, and skills transfer to GIPANC employees
Benefits
- Productivity gains: optimized transport order process
- Improved competitiveness of the Port of Noumea
- Secured and reliable information, real-time tracking of goods, a community united around its Port Community System (PCS).
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