Client case

Papeete.

Autonomous Port of Papeete, French Polynesia

Objective achieved thanks to MGI

In May 2019, the Autonomous Port of Papeete took a decisive step by deploying the Ci5 Port Community System, developed by MGI. The goal: to digitalize port processes for improved fluidity, traceability, and security.

In a context where 90% of flows are related to imports, this project unified all stakeholders around a single solution, replacing paper processes and modernizing logistics exchanges in French Polynesia.

Digitalizing flows to modernize port passage

Client needs

Computerize port passage
Ensure traceability, visibility, predictability, fluidity, and security of goods flows for users

Solution

Port Community System, Ci5, deployed in May 2019

Port of Papeete

Traffic type: 90% import, 10% export (monoi, mother-of-pearl, pearls, fish, etc.)
PCS users: shipping agents, freight forwarders, warehouse managers, handlers, port authority, customs, biosecurity services

Local support for a successful transition

Challenges

Unite all project stakeholders
Shift from paper-based to digital processes
Achieve adoption of new habits by users
Support users through change by training a new local assistance service (operated by the commercial service of the Autonomous Port of Papeete)

Benefits

Faster information transmission
Centralization of information
Simplified processes
Time and productivity gains through anticipatory goods management
Improved port passage performance to compete with other ports in the Pacific region